FAQs

We’re here to make your pharmacy experience as smooth as possible. Here are answers to some of the most common questions we receive:

General Questions

Q: Where are you located?
A: We’re located at 103 Christian Dr., Rayville, LA 71269.

Q: What are your hours of operation?

A:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM– 12:00 PM
Sunday: Closed

Q: How do I contact the pharmacy?
A: You can call us at (318) 728-4195 or fax us at (866) 993-2362.

Prescriptions

Q: How do I transfer my prescriptions to Yancey’s Pharmacy?
A: Transferring your prescriptions is easy! Simply fill out our online form or call us, and we’ll take care of the process for you.

Q: Can I refill my prescriptions online or through an app?
A: Yes! Use the RxLocal App to refill your prescriptions, text us with questions, or manage your medications anytime.

Q: Can you synchronize all my medication refills to be picked up on the same day?
A: Absolutely! Through our Medication Synchronization (Med Sync) program, we’ll coordinate your prescriptions so they’re ready on a single day each month.

Immunizations

Q: What vaccines do you offer?
A: We currently provide flu, shingles, and Tdap immunizations. Contact us to learn more or fill out our Immunization Consent Form to get started.

Q: Do I need an appointment for immunizations?
A: Appointments are not required, but we recommend calling ahead to confirm availability.

Services

Q: What is Dispill Multi-Dose Packaging?
A: Dispill is a convenient packaging system that organizes your medications by date and time, helping you take the right medication at the right time.

Q: Do you provide medications for nursing homes or long-term care facilities?
A: Yes, we work with local long-term care facilities to provide reliable medication solutions. Contact us for more information about our long-term care services.

Billing and Insurance

Q: What insurance plans do you accept?
A: We accept most major insurance plans. If you have a question about your coverage, feel free to call us at (318) 728-4195.